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"I bought my L3301 tractor in Arkansas, had it serviced in Mass ,as I moved. Was not totally happy with the tractor or the service. A friend recommended Pinnacle so I gave it a shot. First, I was greeted by a friendly professional (Warrren?) who helped me explain my problem (never owned a tractor before), It was picked up by Scott who was also very friendly and professional. I got a call back by Warren double checking on what I needed and got a few suggestions on how to have them proceed at the lowest cost with the best result. I also added a few filters to the order. In about a week Scott was delivering the tractor to my house!! Besides taking care to not drive on my lawn he spent almost 1/2 hour explaining things about my tractor that I never knew in the 3 years I owned it. THESE TWO WERE CONCERNED THAT I KEPT MY TRACTOR IN GREAT SHAPE AND RECOMMENDED THE BEST WAYS TO ACHIEVE IT! NEVER GOT SUGGESTIONS BEFORE JUST GOT WHAT I ASKED FOR WHETHER I NEEDED IT OR NOT! THANK YOU SCOTT AND WARREN! i now have a better understanding of of how to operate my equipment . ALSO, Pinnacle adjusted the booms so the bucket and forks are much easier to switch. I will NEVER go to any other dealership again! Why settle for second best?" Overall Rating: Richard Ames - Winchendon, MA
"I bought my L3301 tractor in Arkansas, had it serviced in Mass ,as I moved. Was not totally happy with the tractor or the service. A friend recommended Pinnacle so I gave it a shot. First, I was greeted by a friendly professional (Warrren?) who helped me explain my problem (never owned a tractor before), It was picked up by Scott who was also very friendly and professional. I got a call back by Warren double checking on what I needed and got a few suggestions on how to have them proceed at the lowest cost with the best result. I also added a few filters to the order. In about a week Scott was delivering the tractor to my house!! Besides taking care to not drive on my lawn he spent almost 1/2 hour explaining things about my tractor that I never knew in the 3 years I owned it. THESE TWO WERE CONCERNED THAT I KEPT MY TRACTOR IN GREAT SHAPE AND RECOMMENDED THE BEST WAYS TO ACHIEVE IT! NEVER GOT SUGGESTIONS BEFORE JUST GOT WHAT I ASKED FOR WHETHER I NEEDED IT OR NOT! THANK YOU SCOTT AND WARREN! i now have a better understanding of of how to operate my equipment . ALSO, Pinnacle adjusted the booms so the bucket and forks are much easier to switch. I will NEVER go to any other dealership again! Why settle for second best?"